Privacy Policy

1. Who We Are

Cameroon Youths Empowerment Network (CAYEN) is a government-registered non-governmental organization headquartered in Yaoundé, Cameroon (Registration N° 00200035/RDA/J06/A2/SAAJP/BAPP). We operate this website to share information about our programs and connect with donors, volunteers, partners, and program participants.

2. What Information We Collect

We may collect the following personal information when you interact with our website or contact us:

Full name
Phone number / WhatsApp number
Email address
Location (city/region)
Donation amounts and payment method preferences
Volunteer role interests and availability
Messages submitted through our contact or program forms

3. How We Use Your Information

We use the information you provide solely for the following purposes:

To respond to your inquiries and messages
To register you for CAYEN programs and training sessions
To confirm and acknowledge donations
To coordinate volunteer and partnership activities
To send program updates, event announcements, and impact reports (only if you have expressed interest)
To improve our services and communication

We do not sell, rent, or share your personal information with third parties for commercial purposes.

4. WhatsApp Communications

When you use our WhatsApp-based forms or links, your message is sent directly via the WhatsApp platform to CAYEN's registered WhatsApp number (+237 6 72 50 98 67). WhatsApp's own privacy policy governs the transmission of that message. We retain WhatsApp correspondence for program coordination purposes only.

5. Web3Forms (Email Submissions)

Our email contact and application forms use Web3Forms, a third-party form submission service. When you submit a form via email, your data is transmitted through Web3Forms' servers to our designated email inbox. Web3Forms is GDPR-compliant. We do not store form submissions on our website servers.

6. Cookies and Analytics

This website does not currently use tracking cookies or third-party analytics services. If this changes, this policy will be updated and a cookie notice will be displayed.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purpose for which it was collected — typically for the duration of your engagement with CAYEN programs or communications. You may request deletion of your information at any time by contacting us via WhatsApp or email.

8. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Withdraw consent for communications at any time

To exercise any of these rights, contact us via WhatsApp at +237 6 72 50 98 67 or through our contact page.

9. Children's Privacy

CAYEN's programs serve youth, including minors. We do not knowingly collect personal data directly from individuals under the age of 16 without parental or guardian consent. Program registration for minors is coordinated through parents, guardians, or school representatives.

10. External Links

This website contains links to external platforms including Facebook and WhatsApp. We are not responsible for the privacy practices of those platforms. We encourage you to review their respective privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "last updated" date at the top of this page. Continued use of this website after any changes constitutes acceptance of the updated policy.

12. Contact Us

For any questions or concerns about this Privacy Policy or your personal data, please contact CAYEN:

WhatsApp: +237 6 72 50 98 67
Facebook: CAYEN Official Page
Address: Yaoundé, Centre Region, Cameroon